QuickBooks Asia

Do I need to upgrade my QuickBooks?

Last Saturday, my BlackBerry prompted me to install a newer version of OS (Operating Systems), version 5. I followed the instruction and starts doing my upgrading. After the upgrade, I started ‘playing’ around with the new version 5; I discovered that the newer OS does not have the ‘Keypad Lock’ function. I am not sure was it that the Keypad Lock feature had removed off, was it had renamed, or was it hid in some other menu.

Keypad Lock is an important function to me, I always like to put my BlackBerry in my pocket without a protective case, with Keypad Lock, it will prevent the phone accidentally dial out.

I need this function more than those newer features such as FaceBook or a nicer SMS communication log. Hence, I downgraded my BlackBerry back to the older OS, version 4.6.

This reminded me when QuickBooks launched the version 2002; the Discount Info feature in the Receive Payment form was missing. This had caused frustration to some QuickBooks user. Since then, this feature had omitted. Nevertheless, over the years, user had used to it and Discount Info feature had became a history.

During my QuickBooks demonstration, users always like to ask me, ‘if QuickBooks launched a newer version, do they need to upgrade?’

To me, I will consider an upgrade when:

1. I need to add additional license, but my version was already discontinuous. Thus, I require upgrading my current version to the latest version that is available in the market.
2. When I upgraded to a newer Operating Systems and my version of QuickBooks does not support the newer Operating Systems that was comes with the hardware. For those users who uses QuickBooks 2006/07 or earlier need to upgrade their QuickBooks to the latest version if they wanted to install QuickBooks in Window Vista environment.
3. I need the newer feature. For those QuickBooks users who are using QuickBooks 2002 (Asia) or earlier are required to upgrade their QuickBooks to the latest version (Professional version and above) if they require to use the multi-currency feature.
4. I just want to have it. This is like ‘me too’ kind of behaviour.  When there is something new, you just feel like having it too. It is not because of the newer features or change in environment; it is simply ‘I just like to have it’.

Like my case, although there is a newer BlackBerry OS 5, but I need a feature in OS 4.6 and it stopped me from upgrading my BlackBerry OS.

If you are not sure whether to upgrade your QuickBooks or simply stays with your current version, you can always drop us an email or give us a call at +65 6336 0300, our QuickBooks sales consultant will able to advice you on that.

Oh! My company logo was missing.

I received a support call, this QuickBooks user told me that she had just moved the QuickBooks company data file from her Computer to the Server and discovered that the logo in her invoice was missing.

In the folder that stores your company data file, it contained an image folder that holds your template images such as logos. When you moved your data file from one location to another, you need to move your image file along.

In layman term, if you are going to move your book shelf from one room to another, you need to move your books that were originally in the shelf along, or else, your book shelf will be empty.

Same goes to your templates, if you don’t move the image folder along, your template will be empty (no logo).

QuickBooks data file migration

Just did a data migration for 5 data files from QuickBooks 2006/07 to 2009/10 Enterprise. One of the data file was 250 MB, it can be consider as quite a big file.

At the end of the data file migration; I discovered that there was a $0.12 different in the Balance Sheet between the version 2006/07 and version 2009/10.

It was just a $0.12 different; most of the consultant will simply pass a journal to resolve it. Thus, passing a journal is a last resort that I will do.

I traced the error and found that the different was between the Inventory Asset account and Retained Earning account. Since it was an error in Retained Earnings, this issue should be in the last financial year.

Next, the other affected account was the Inventory Asset account, so the problem could be the transaction between the Inventory Asset and Cost of Goods Sold. This make sense to me, the Cost of Goods Sold account does affect Retained Earnings.

I traced down further and discovered that there were two Inventory items, one with a positive $0.02 and the other with a negative of $0.14 different.  So, these two items added up gives a negative of $0.12 which was the correct missing amount.

This was due to the auto adjustment in the Inventory cost that was not properly created in the previous version (I will Blog about negative stock in my future Blog post). Since it was in the previous financial year, account was already closed, and I cannot leave the different in this new version. So, I did a stock value adjustment to adjust the amount back to be the same as in version 2006/07.

Intellisync – Failed to connect to the device. Please make sure that the device is properly connected and try again.

Lately, I upgraded my BlackBerry Handheld device. I retired my BlackBerry 8707v and upgraded to a new BlackBerry Bold. Upgrading to a new handheld is supposed to be exciting; everyone likes to have new things, isn't it? I faced a slight problem when comes to upgrading. 

I managed to install the new BlackBerry Desktop 4.6 (that comes with the package) and did a change of device. All data from my old BlackBerry 8707v was successfully transferred to my new BlackBerry Bold. But thereafter, whenever I plucked in my BlackBerry Bold, there was an error message prompted: 

I did a few tests myself, that includes: 

• Wipe out my BlackBerry Bold's data and re-do the change of handheld device again via Device Switch Wizard.
• Installed the Blackberry desktop onto another computer to ensure the problem was not with my computer.
• Reset configuration from the Synchronization option
• Go to the web to search for answer and followed the suggestion given; but all these failed.